Partnering with The William Ryan Group empowers you to manage how and when your customers are serviced for delivering the consistent, predictable experience your customer can expect from your brand.
Our Real Time Action™ (RTA) solution is completely customizable, you set the rules of engagement for automatically directing employees to meet the service standards important for your business.
MOBILE SLOT SERVICE
WRG's connects any mobile technology you choose with our rules-based RTA solutions to maximize employee efficiencies, reduce service response times and increase customer satisfaction.
MANAGED BEVERAGE SERVICES
Drive customer survey scores by automating your food and beverage processes to deliver the personalized, prioritized service your customers will appreciate and acknowledge.
VIP HOST / CONCIERGE
Leveraging a whole new level of customer recognition and engagement allows you to deliver the unique experiences to meet and exceed your customer's expectation, and keep them coming back again and again.
Select the device that fits the task
Smartwatch | Smartphone | Tablet